TERMS AND CONDITIONS
You agree that you will be personally responsible for your use of this Site and for all of your communication and activity on and pursuant to this Site. If we determine that you are or have been engaged in prohibited activities, were not respectful of other users, or otherwise violated the Terms of Service, we may deny you access to this Site on a temporary or permanent basis.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.
Intellectual Property Rights
The intellectual property rights in the content on this Website are the property of DUCIE, and you are granted no rights in relation to any copyright, designs, trademarks or any other intellectual property and material rights relating to its content.
For information on shipping methods, shipping costs, delivery times and liabilities, please read the delivery page.
Refund or exchange
We cannot accept returns on made-to-order Parkas, Bombers, Jackets and Gilets...Please note all sale items can not be refunded. We only offer an exchange or credit note. Please double check the Sizing information very carefully before ordering. Our fur and knitted fur clothes are made to a tolerance of 1-2 cms. This notice does not affect your statuary rights as a consumer.
Customers must return all items 14 days after receipt for an exchange or full refund on IN STOCK ITEMS only.