Terms & Conditions
You agree that you will be personally responsible for your use of this Site and for all of your communication and activity on and pursuant to this Site. If we determine that you are or have been engaged in prohibited activities, were not respectful of other users, or otherwise violated the Terms of Service, we may deny you access to this Site on a temporary or permanent basis.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.
Intellectual Property Rights
The intellectual property rights in the content on this Website are the property of DUCIE, and you are granted no rights in relation to any copyright, designs, trademarks or any other intellectual property and material rights relating to its content.
For information on shipping methods, shipping costs, delivery times and liabilities, please read the Delivery page.
Refund or exchange
We cannot accept returns on made-to-order Parkas, Bombers, Jackets and Gilets...Please note all sale items can not be refunded. We only offer an exchange or credit note. Please double check the Sizing information very carefully before ordering. Our fur and knitted fur clothes are made to a tolerance of 1-2 cms. This notice does not affect your statutory rights as a consumer.
Customers must return all items 14 days after receipt for an exchange or full refund on IN STOCK ITEMS only.
Use of this Website and access to the products and services available (the "Services") are subject to the following terms and conditions (the "Terms of Service"). You should check this page regularly to take note of any updates or changes that we may make to the Terms of Service from time to time.
We reserve the right to modify the Services and Terms of Service from time to time and without notice. We reserve the right from time to time, to restrict access to some or all parts of this Website.
At DUCIE we take your payment security very seriously and you can be sure that you need never worry about the safety and security of your card information with us. Ducie does not log or store any credit or debit card details during the payment process. All card details are handled through a secure server
To help ensure that your shopping experience is safe, simple and secure Ducie uses Secure Socket Layer (SSL) technology.
Payment can be made by a range of credit and debit cards (Visa, Visa Electron, MasterCard, Delta, Maestro and American Express) and via PayPal. Payment will be debited and cleared from your account upon dispatch of your order by DUCIE. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorised by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to DUCIE, we will not be liable for any delay or non-delivery.