We will not disclose your information to third parties except where it is part of providing a service to you, carrying out security checks, or where we have your specific permission.
Your Personal Information
Ducie collects personal information in several ways when you place an order. When an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and credit card billing address so that we can process your order. Card details will never be shared with third parties and will only be used to process your order, using our payment partners’ systems. Additionally we may also obtain information as a result of authentication or identity checks, or check your personal information with credit agencies in order to prevent fraud. We do collate statistical information about site traffic, sales and other commercial information. We may also use your personal information for our internal marketing and demographic studies.
A cookie is a small piece of information that is stored on your computer's hard drive by your web browser, which tracks your movements within websites. If you have registered with us then your computer will store an identifying cookie which will save you time each time you re-visit www.ducie.co.uk, by remembering your email address for you. You can usually alter the settings of your browser to prevent automatic acceptance of cookies.
If you have purchased from www.ducie.co.uk, we may use your personal information to send you marketing updates and product information, but only ever in accordance with your preferences. We don't sell your details to third party marketing companies.
All Ducie customers will be given the option to opt-out of receiving marketing communications from us. If you do not wish to continue to receive marketing from us, you should opt-out by visiting 'Your Details' in 'Your Account' at www.ducie.co.uk. You can access 'Your Account' once you register and login. Or click on the "unsubscribe" link in any email communications which might we send you.
Verifying Your Details
If for any reason you wish to verify the personal information you have submitted to Ducie, you may do so by contacting us via the e-mail address or address given below. We may request proof of identity before we reveal information. This will take the form of your e-mail address and password submitted upon registration. You must therefore keep this information safe as you will be responsible for any action which we take in response to a request from someone using your e-mail and password.
You have the right to access the information which Ducie holds about you and your right of access can be exercised in accordance with the Data Protection Act 1998.
We always like to hear from our customers and we always appreciate any time you spend providing us with feedback (both positive and negative) that we need in order to ensure that our customers are completely satisfied. If you have any feedback or questions, or if you would like us to stop processing your information, please contact email@example.com.
Or contact us by post at:
Unit 14, The Tay Building
2a Wrentham Avenue
London NW10 3HA